An AI receptionist for local businesses. Replies in seconds, books appointments, sends reminders, and alerts your team instantly — 24 / 7, across SMS, chat and WhatsApp.
"Hi, need a quote for office refit?"
Drain inspection · Sarah M.
"Appointment tomorrow 2:30 PM"
"Water through my ceiling!!"
You're on-site, with a client, driving, or it's 11 pm. New enquiries arrive — and if you reply too late, they've already called someone else.
Under a sink, mid-appointment or behind the wheel — the phone buzzes and there's no one free to reply.
Most customers go with whoever answers first. An hour later and the job's already booked elsewhere.
Nights, weekends and holidays — when emergencies happen — are exactly when no one's at the desk.
No apps for customers to download. They message you the way they already do — and Aeli AI takes it from there.
An SMS, WhatsApp or chat arrives — any time, any day, any channel.
Reads the message and works out exactly what the customer needs.
Answers with approved info, collects details, or flags a human instantly.
A lead, booking, quote request or urgent alert — all logged and ready.
One front desk across all the ways people contact a local business — answered consistently, every time.
Answers texts to your business number in seconds, day or night, no app needed.
A friendly widget that captures visitors before they bounce and book elsewhere.
Chat and share photos on the app your customers already use every day.
Missed a call? It auto-texts back within seconds so the enquiry isn't lost.
Urgent jobs ping your team wherever they are — instantly, with full context.
Sends a polite review request at exactly the right moment after the job.
Aeli AI already knows what a leak, flat tyre or toothache means — and asks the right follow-up questions for your business.
Pick a scenario to watch a message become a clean outcome — with a human looped in whenever it truly matters.
Practical tools that capture more leads. Switch any of them on or off whenever you like — no developer needed.
It handles routine questions and lead capture. Urgent, sensitive, complaint or uncertain situations are routed straight to a real person with the full conversation context.
Start small and grow. Every plan includes full onboarding, your dashboard, and support.
For solo operators and small shops getting started with AI reception.
Best for trades, clinics, salons and appointment businesses.
For high-volume and multi-location businesses with advanced needs.
One-time setup from $299 — we build your knowledge base, connect your channels and test before going live.
Book a free, no-pressure demo. We'll show you the AI handling real enquiries the way your customers would actually reach you.
We've got your details and will be in touch within one business day to set up your demo.
"We were losing late-night enquiries every week. Now those jobs are captured before I've even put my tools down."
"Front desk is sorted without hiring. The handoff feature is brilliant — a real person steps in the moment it matters."
"More quotes get answered now. The review follow-up alone bumped our Google rating in just a couple of months."
↑ Placeholder testimonials — swap in real names and quotes before launch.
See your own front desk answer a customer in real time. It takes about two minutes.